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    A Selection of Miriona's Clients
    Successful Assignments

A Selection of Miriona's Clients

The Salvation Army   Council for World Mission   CCitDG

Help the Hospices   World-wide Fund for Nature      Pacific Blue     Princess Alice Hospice

The MDU       Central School of Speech and Drama   Trinity Hospice

SCC

Successful Assignments

These are some examples:

Project Management Method and Mentoring

A large not-for-profit insurance company needed to improve their project management. Jacquie worked with them to develop a tailored method, including guidance manual and templates. She also mentored a new project manager and developed a training course to support the new method.

ICT Review

A charity working internationally needed an ICT Review, with recommendation and a new Strategy to support their changing requirements. Jacquie undertook a comprehensive review covering infrastructure, business applications, ICT management, governance, processes and the level of user expertise. This resulted in a detailed report plus a draft ICT Strategy and an initial ICT Risk Assessment. After presenting her recommendations to the Executive Board, all were accepted and she was asked to assist in their implementation.

Supplier Selection

Jacquie worked with a large charity on several projects requiring supplier selection including a fundraising system and a voice systems supplier. Each of these involved a full proposal process including full evaluation of those short-listed. Jacquie was praised for her management of the process, especially in completing the selections in a timely fashion.

Improving Use of Business-Critical IT System

A large hospice was having major issues with their patient information system. Jacquie first mapped the business processes and then used this to inform tailoring the system to better meet each team’s needs. This was rolled out by a series of training and coaching sessions, supported by new, user-friendly documentation. Jacquie was praised for the great improvement to the system which now provides much better support of the organisation’s work.

Requirements Engineering

Jacquie mapped existing business processes across all fundraising teams for a large charity, then gathered requirements for a replacement IT system. The resulting specification formed the basis of the system selection process.

Project Review and Issue Resolution

For a large charity, Jacquie conducted a thorough evaluation and reassessment of two major inter-linked projects, which were suffering severe delays. Her recommendations were mostly agreed; some involving new ways of working for the charity. She was praised for ‘bringing clarity’ to the situation and for having exceeded expectations.

IT Survey

Jacquie developed an on-line IT survey for a national charity, exploring IT use and IT teams across the hospice sector. The response rate was excellent at 53%. Her analysis report was well received at a sector seminar.

Tailored Coaching in Use of IT

The Principal of a University School wanted to learn how to use IT, having previously had very little experience. Jacquie provided tailored one-to-one coaching, including provision of clear help-sheets on basic use of the laptop and the main applications.

Project Management

An IT Directors network group wanted to replace their current website with a new, hosted site. Jacquie acted as project manager through to supplier selection and also performed the requirements gathering and specification work.

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